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Current Events

Throughout the year, ProAction Insurance Services attends and hosts multiple educational events for the healthcare and care-giving industry. The following are some of the events we will be attending this year:

 

Attorney Elizabeth Murphy presents Employment Law Update

Presented by Orange County Home Care Council, don’t miss obtaining very important information pertaining to employment laws that will affect healthcare agencies for the 2018 season going forward. Stay up to date on the latest and greatest when it comes to running your health care business.

Date and Time
Wednesday, January 10, 2018
11:30 am – 1:30 PM PST

Location
Grand Catered Events
300 S. Flower St.
Orange, CA 92868

 

ProAction Insurance Services is proud to sponsor the following Lunch & Learn Webinar Events presented by CAHSAH:

Private Duty Marketing: Rising Above the Noise of Your Competitors

Overview:

With many home care agencies seeking to capture the attention of area consumers, it can give rise to a tough landscape of competition. Sales coach Melanie Stover will offer her experience of living in San Diego’s heavily dense location, where over 300 Home Care agencies strive to differentiate themselves daily. In this atmosphere, it can be common that many referral sources don’t want to engage with another home care representative.

The ability to successfully navigate the tough referral market is a necessary component to the overall success and longevity of any agency. Join us for this webinar and discover the first-hand techniques that will power your agency to rise above the noise and stand out as a care partner.

Learning Objectives:

·         Learn how medical referral sources think, and how to position home care as a partner instead of a “sitter” or “just non-medical care”

·         Discover how targeting specific patient types will overcome the objection “My patients cannot afford home care”

·         Gain the #1 strategic tactic used to create a feedback loop between referral sources & representatives

Date and Time
Tuesday, January 16, 2018
12:00 pm – 1:30 pm (PST)
 
To register, visit http://cahsah.org/educational_events/18WEBPDMarketing.php

Home Health Marketing: The Making of a Sales Expert 

Overview:

Having a successful sales and marketing plan provides the opportunity for increased revenue and expanded patient service. With an increasingly saturated home health industry, today’s successful sales representative must be both a patient advocate and a home care services educator.

Discover how to take your agency’s performance to the next level and impact more patients and families lives through home health. Sales coach Melanie Stover will share the 3 keys to transformation of your sales representative into a trusted resource!

Learning Objectives:

·         Discover the 3 keys to move you from a “just another sales rep” to a true care partner

·         Identify the 3 “levels” of sales rep and how to get to the next, more collaborative, level

·         Craft Home Care Sales Trigger Questions™ to get you the next patient

Date and Time
Tuesday, January 30, 2018
12:00 pm – 1:30 pm (PST)

To register, visit http://cahsah.org/educational_events/18WEBHHMarketing.php

Webinar Bootcamp Series:
Audits & Documentation

Hospice & Home Health Tracks

Overview:

The Centers for Medicare & Medicaid Services (CMS) has announced that as of October 1, 2017, the “Targeted Probe and Educate” model will be implemented for all medical review. This could mean 20-40 ADRs at one time. And, we still have the Comprehensive Error Rate Testing program (CERT), Zone Program Integrity Contractors (ZPICs) and, even “our own” specialty Recovery Audit Contractor (RACs) for home health and hospice providers.

Join us for a two-part Webinar Bootcamp on the audits your agency may incur. We will explore these different types of audits, how to decrease your risk for audits, and how to ensure you have the right documentation to win your case – and support your payment.

Learning Objectives: 

PART 1 (applies to both home health and hospice tracks)

  • Identify the CMS entities that may request your documentation
  • Describe the different types of audits that are occurring currently in home health and hospice
  • Define processes to ensure your agency is reducing their risk for audit

Part 2 (applies to both home health and hospice tracks)

  • Utilize tools provided to create a process to gather all needed documentation
  • Describe the specific reviewer guidelines, and learn how the review process works
  • Define the technical components needed to ensure payment

Date and Time
HOSPICE TRACK
Part 1: March 8, 2018
10:30 am – 12:00 pm (PST)

Part 2: March 15, 2018
10:30 am – 12:00 pm (PST)

HOME HEALTH TRACK
Part 1: March 8, 2018
1:00 pm – 2:30 pm (PST)

Part 2: March 15, 2018
1:00 pm – 2:30 pm (PST)

To register, visit http://cahsah.org/educational_events/18WEBAuditsDocs.php

 

2018 CAHSAH • CHAPCA Annual Conference & Expo

ProAction will be in attendance at this year’s annual conference and looks forward to seeing you.

May 22-24, 2018 | Monterey, CA
Monterey Conference Center & Marriott Hotel